Give your people an IT team they can count on
Our ongoing managed services offering to fully-manage or co-manage your environment, including support, identity, security, devices, continuity, risk, & more
IT that isn’t your problem anymore
Customize your engagement
Launchand Workforce+cover what every growing company needs. Add-Ons are optional services that are tailored to your business needs, IT/technology infrastructure, and the obligations your industry carries.
Sophos MDR (24/7/365 SOC)
A dedicated security operations center watching your endpoints around the clock. Threats get contained and removed rather than handed back to you as an alert.
Franchisee Security
Email gateway protection, Workspace backup, and security awareness training extended across a franchise network, licensed and administered centrally by corporate.
Device Logistics
Store your spare devices in our warehouse to ensure a smooth on/offboarding for your employees. We'll configure & ship when someone joins the team, and receive & reimage when someone hits the ole dusty trail.
Location Management
Manage & monitor your network, AV, & other connected devices across your offices, warehouses, restaurants, retail stores, & pop-ups.
Advanced Compliance
SOC 2, HIPAA, ISO 27001, PCI-DSS. Readiness assessment, gap analysis, control mapping, evidence gathering, and audit support.
Location Maintenance
Scheduled on-site visits at an agreed cadence, so small issues get handled on a predictable schedule instead of turning into service calls. Pairs with Location Management.
Cloud & Server Management
Cloud & on-premise infrastructure. Monitoring, patching, virtualization, Active Directory health, certificate lifecycle, and cloud cost advisory.
Advanced Security
Zero trust network access, contractor and third-party access controls, device posture, risk assessments, and security policy beyond the standard set. Scoped to your environment.
Non-Standard Platforms
Manage the non-standard systems bespoke to your industry or business that fall outside the typical IT stack.
Mobile & Shared Devices
Manage, patch, secure, & monitor your handhelds, tablets, kiosks, & company cellphones.
Penetration Testing
External and internal network testing, password strength audit, program gap assessment, and a re-test within 45 days to validate remediation.
Vulnerability Management
Continuous authenticated and unauthenticated scanning of your attack surface, with advisory hours attached. Delivered with Radical Security.
Support through the full lifecycle
Coterie brought Lerner in to support a national team through rapid headcount growth and an evolving office footprint. Process and policy development, cybersecurity compliance, device management, 24/7 help desk, provisioning, on and offboarding, and shipping and receiving. Five years on, we're still the IT function.
Use the playbooks we use to plan better technology
IT Playbook for Startups
IT Design/Build: Wired for Growth
New Location Cheat Sheet
Before we talk, here's what most teams want to know.
Either. Lerner Managed means we own the function end to end, and it's what most clients want. Co-Managed shares it with your team, with the boundary agreed up front so there are no gaps and no overlap. Client Managed means you own it and we keep visibility and advise.
By email, portal, Slack, or phone. Tickets are triaged by urgency, escalation is owned through resolution, and there's a searchable knowledge base your team can actually use.
We build the process with your HR team. New hire accounts, access, and devices are configured to the role. Offboarding comes with full access revocation and license recapture.
That's what add-ons are for, from a 24/7 security operations center to location management, compliance readiness, and penetration testing. Each is scoped and priced on its own.