Your best engineer shouldn't be your help desk
We run the IT function for technology companies growing faster than they can hire for it. We also roll out AI tools and build automation inside the same environment.
What we run while you build product
IT that keeps up with your hiring plan
Every new hire, office, and enterprise deal adds load on IT. We set up identity, devices, and security to scale ahead of the hiring plan, so growth doesn’t wait on setup.
Your engineers stay on the product
IT tends to land on the engineer who set up the identity provider. We take over help desk, devices, and access across every app, so your product team ships product.
AI rolled out with access controls
We deploy AI tools with permissions and data access set through the identity platform we already manage. Then we build automation on the workflows your team repeats most.
How we work with tech companies
Launch
Ninety days to take an environment from undocumented to fully managed. Identity cleaned up, devices inventoried and enrolled, access roles defined, and a ticket path your team will actually use.
Workforce+
The ongoing function. Support, identity, devices, onboarding, and security, run as one program so nobody internal has to own it on the side.
AI Strategy Sprint
Your team is already using AI. Three weeks to work out which of it is worth building on, what it would cost, and what your data and systems can actually support.
Five years, fully remote to hybrid, no drop in coverage
Coterie brought Lerner in to support a national team through rapid headcount growth and an evolving office footprint. Process and policy development, cybersecurity compliance, device management, 24/7 help desk, provisioning, on and offboarding, and shipping and receiving. Five years on, we're still the IT function.
Use the playbooks we use to plan better technology
IT Playbook for Startups
IT Design/Build: Wired for Growth
