Your company should not run on workarounds
We run IT for agencies, consultancies, and professional services firms. We also build AI and automation into the client work your team delivers.
the tech/it that a B2B services firm runs on
Tech that holds up in front of clients
When a client is on the call, a laptop that won’t connect is a credibility problem. We run devices, help desk, and onboarding so your team shows up ready.
Security before the client asks
Security questionnaires, insurance requirements, and enterprise procurement all want documented policies, MFA, and evidence. We put those in place so the paperwork is ready when the deal needs it.
AI/automation to improve client work
Timesheets, status reports, and data moved by hand between systems eat hours your team could bill. We build AI and automation for that work so more of the week goes to thinking and client work.
How we work with services firms
Launch
Ninety days to get the environment documented, the identity platform cleaned up, devices managed, and the security baseline in place.
Workforce+
The ongoing function. A real help desk, device management, onboarding and offboarding, and someone accountable when something breaks mid-pitch.
AI Strategy Sprint
Three weeks to find which process work is worth automating, what it would return, and a priced plan to build it.
Five years, fully remote to hybrid, no drop in coverage
Coterie brought Lerner in to support a national team through rapid headcount growth and an evolving office footprint. Process and policy development, cybersecurity compliance, device management, 24/7 help desk, provisioning, on and offboarding, and shipping and receiving. Five years on, we're still the IT function.
Use the playbooks we use to plan better technology
IT Playbook for Startups
IT Design/Build: Wired for Growth
