Your HQ and stores shouldn’t need different partners
We run IT for HQ and design, build, and manage the technology inside every location. We also build AI and automation for the corporate team.
From HQ to the store floor
One partner for corporate & field
Corporate staff, district managers, and store leaders need laptops, accounts, and a help desk that answers. We run identity, devices, support, and onboarding as one program across every location.
Stores built and run to one standard
POS, kitchen displays, cameras, and guest wifi designed before construction, deployed on the opening date, and managed from then on. Store fifty matches store one, so support never starts from scratch.
AI/automation for corporate
Store sales reporting, inventory reconciliations, and the finance work that still runs on spreadsheets. We build AI and automation for it, inside the systems we already manage.
How we work with retail & restaurant brands
Workforce+
The ongoing IT function for corporate staff and store leadership. Help desk, devices, identity, and onboarding, run as one program so nobody at HQ owns it on the side.
Deploy Nationwide
The same build in every market, on the opening date. Hardware staged and configured before it ships, one point of contact through the schedule.
Manage the Footprint
Somebody watching every location, with emergency dispatch when a store goes dark and carrier escalation that isn’t your store manager on hold.
200+ stores, 20 states, one standard
Warby Parker came to Lerner in 2020 with a national retail expansion ahead of them. Over five years we deployed technology across 200+ new locations, retrofitted 144 existing stores, and ran ongoing operations across 20 states. Low-voltage cabling, secure wifi, POS integration, and custom connectivity for ophthalmic devices, to the same drawing set every time.
Use the playbooks we use to plan better technology
IT Playbook for Startups
IT Design/Build: Wired for Growth
