200+ stores, 20 states, one standard
Warby Parker came to Lerner in 2020 with a national retail expansion ahead of them. Over five years we deployed technology across 200+ new locations, retrofitted 144 existing stores, and ran ongoing operations across 20 states. Low-voltage cabling, secure wifi, POS integration, and custom connectivity for ophthalmic devices, to the same drawing set every time.
200+
new locations
144
stores retrofitted
5 years
ongoing partnership
01
The situation
02
What we did
03
The results
Practical resources
Use the playbooks we use to plan better technology
For Series A teams
IT Playbook for Startups
What to prioritize, what to defer, and how to build a foundation that holds through the next stage of growth.
For expanding footprints
IT Design/Build: Wired for Growth
Network standards, hardware, procurement, rollout sequencing, and operations across locations.
For project teams
New Location Cheat Sheet
Straight to the point mega page for everything you need to think about when opening a new location.